FAQs
Popular Questions
Frequently Asked Questions
01
What services does Proactive Group offer?
Proactive Group is a full-service provider offering professional services through five main companies. Proactive Cleaners handles daily and periodic cleaning for commercial and residential properties. Proactive Construction manages new builds, renovations, and construction projects. Proactive Removals provides home and office removals, waste clearance, and storage services. Proactive Security delivers comprehensive security solutions for homes and businesses. Proactive Facilities Management covers maintenance, repairs, and complete facilities management.
02
What areas do you serve?
Proactive Group serves a wide range of areas across the UK, including Berkshire, Buckinghamshire, Bedfordshire, Hertfordshire, Surrey, London, Oxfordshire, and Hampshire.
03
Do you offer both one-off and regular contracts?
Yes, we provide flexibility with both one-off services for specific projects and regular ongoing contracts for consistent service needs. We also offer package deals that combine multiple services.
04
How do you track your services?
We use geo tracking and provide live updates throughout our service delivery. Each site or project has dedicated supervisors to ensure quality and keep you informed every step of the way.
04
Do you provide free quotes?
Yes, we offer free, no-obligation quotes for all our services. We can conduct both on-site and virtual surveys to assess your needs and provide accurate pricing.
06
Do you offer emergency services?
Yes, we're available 24/7 for emergencies beyond our standard 8am-6pm operating hours.
07
What is your track record?
Proactive Group has an impressive track record with a 95% customer satisfaction rate and over 1,950 projects completed. We serve 185+ commercial clients and maintain an experienced team of skilled professionals.
08
How can I contact Proactive Group?
You can reach us by phone at 01753 428100 or by email at sales@proactivegroupuk.com. Our standard operating hours are 8am to 6pm, Monday through Saturday.
09
What's included in package offers?
Combined services from all five companies providing coordinated cleaning, construction, removals, security, and facilities management solutions.
10
How do you ensure quality?
Through dedicated supervisors, regular staff training, quality control processes, and transparent project updates that achieve 95% satisfaction.